We build experiences that deepen customer brand loyalty

Let’s create meaningful connections between your brand and the customers who matter most.

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What’s New

▶ PLAYABLE

Game

Stingray: An Underwater Adventure

A branded arcade mini-game with real loyalty mechanics: spend points, power up, earn badges.

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Case Study

YEGplus takes off at Edmonton airport

Park · Shop · Dine · Earn

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Platform

One profile, every touchpoint

Points a member earns anywhere show up everywhere: in store, online, and beyond.

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Design

Engaging loyalty programs

We design loyalty programs that reflect your brand and resonate with your customers, from thematic concepts and member experiences to the mechanics that drive them, like point values and ways to earn and burn. We bring AI in early, using intelligent program-economics and ROI modeling to test concepts and project returns before you commit, and we work closely with finance stakeholders on budgets and KPIs.

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I want my program to focus on…

Build

Engineered experiences, accelerated by AI

We build the program end to end: customer journeys, high-fidelity designs, and the front-end experiences customers actually enjoy, wired cleanly into your technology ecosystem and configured in your loyalty platform. It rests on real engineering discipline, sound architecture, reliable integrations, security, and thorough QA, so what we ship holds up in production. Modern AI development tools let us explore more ideas and move faster on top of that foundation, producing richer interactive experiences like AR activations, gamified mechanics, and personalized moments, which we then launch across every impacted team.

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Manage

Strategic monitoring and insights

Launch is just the start. Our teams configure monitoring dashboards that proactively alert on-call resources to customer-impacting errors or latency, and our strategy team reviews performance against goals with your stakeholders. We increasingly apply AI at this stage as well: predicting churn and surfacing the next-best reward, automating campaign optimization and anomaly detection, and letting teams ask the program questions in plain language.

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Program health

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Members

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Pts redeemed

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Engagement

⚠Redemption API latency 820ms · on-call paged

Helping the best brands create meaningful loyalty connections

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Brands Supported